Supply Chain Ecosystem Growth Manager


Location: Taiwan, United State, Remote


  • Proactively work with customers to identify barriers to successful adoption and work to put in place plans to improve adoption.
  • Be an escalation point for customer issues, and coordinate with internal teams to resolve quickly. Proactively communicate with customers in a timely manner on issue status and resolution.
  • Serve as the voice of the customer to inform the product and customer-facing business processes.
  • Provide regular assessments of the health of the customer portfolio.
  • Help to identify opportunities for footprint growth within the current customer base and coordinate appropriate resources to engage in the upselling process.


  • 3+ years of work experience managing relationships with big companies.
  • Experience in Account Management, Customer Success, Business Development.
  • Impressive executive presence and communication abilities.
  • Flexibility and ability to thrive in a fast-paced, ever-changing, and growing environment.
  • Willing to travel to meet clients across the globe.
  • Proficient in written and verbal communication skills in English

Job type: Full Time


BlogBSOS Labs
Get in Touch with BSOS
Taiwan Office
17F.-7, No.267, Sec. 2, Dunhua S. Rd., Da’an Dist., Taipei City 10675, Taiwan
United States Office
127 W 26th St 5th Floor, New York, NY 10001 United States
+886 2 2377 2677