Supply Chain Ecosystem Growth Manager

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Location: Taiwan, United State, Remote


  • Proactively work with customers to identify barriers to successful adoption and work to put in place plans to improve adoption.
  • Be an escalation point for customer issues, and coordinate with internal teams to resolve quickly. Proactively communicate with customers in a timely manner on issue status and resolution.
  • Serve as the voice of the customer to inform the product and customer-facing business processes.
  • Provide regular assessments of the health of the customer portfolio.
  • Help to identify opportunities for footprint growth within the current customer base and coordinate appropriate resources to engage in the upselling process.


  • 3+ years of work experience managing relationships with big companies.
  • Experience in Account Management, Customer Success, Business Development.
  • Impressive executive presence and communication abilities.
  • Flexibility and ability to thrive in a fast-paced, ever-changing, and growing environment.
  • Willing to travel to meet clients across the globe.
  • Proficient in written and verbal communication skills in English

Preferred Qualifications: madarian is a plus

Job type: Full Time